Questions & Answers

Question: The license user limit has been exceeded

When running XREF, the following error message appears:
"Unable to open database. The license user limit has been exceeded. (3325,3)"

 Answer: There may be two reasons for the above error message.

 1. If XREF was first opened and minimized, and you open XREF again, program will fail. You must not start XREF once it is opened. Close both XREF programs and start it again. Only one access is supported at any given time.

 2. Once XREF is opened and you "X" out any of the infobases (upper right corner) then later on clicking on the link buttons to open up a closed file, it will display the same error message. Do not close any of the files out with the "X" button! You may switch between infobases by clicking on the appropriate file link buttons.