Questions & Answers

Question: Lost security lock

I have misplaced or lost my security lock for XREF. Program no longer runs. How do I get a replacement dongle?

 Answer: You need to order a replacement license from XREF Publishing Co., Inc. The cost of a replacement license is $995.00 (HVAC or APPL, or $ 1,500.00 for both). You may submit a claim to your insurance carrier for reimbursement.