XREF Publishing Co., Inc. The successful distributers; HVAC/R Information Source

Questions & Answers

 

Question: "Unable to open an associated InfoBase"

When I start XREF, program does not open but displays an error message:

 "Unable to open an associated InfoBase"
"The License user limit has been exceeded"
"(3375,3)"

 Answer: You already opened XREF but minimized it. Program does not allow you to have a double session open at any time. Close out secondary program and access your already opened XREF by clicking on the program bar at the bottom of your screen.

 

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