Questions & Answers

Question #1. What does the brand "MW" stand for?

Question #2. Is it necessary to get a dongle for each client?

Question #3. "No Rights To Install"

Question #4. "Administrator Access"

Question #5. "Failed to start the installation of XREF"

Question #6. "Missing Dongle!"

Question #7. "Tampered Clock!"

Question #8. Not able to switch between "HVAC" and "APPL"

Question #9. "Serial Number"

Question #10. How to install XREF on windows 3.1 computer?

Question #11. "You do not have edit privileges in this InfoBase."

Question #12. "Unable to open an associated InfoBase"

Question #13. Copied content of CD onto my computer

Question #14. "What is the proper mode for parallel port?"

Question #15. How to install XREF onto my “D:” drive?

Question #16. Lost security lock

Question #17. "License Expired!  Contact XREF Publishing for customer support!" (360)385-4279

Question #18. "The license user limit has been exceeded"

Question #19. "Re-installing XREF."

Question #20. "Not able to print."

Question #21. "Missing information on the HVAC screen"

Question #22. "Computer goes into “auto install” mode."

Question #23. "Computer takes too long to start XREF on my new “ME” computer."

Question #24. "How do I make XREF start automatically with windows?"

Question #25. "Is it possible to have a conflict between the printer & dongle?"

Question #26. "How do I make the utility icons for updating my system?"